North Coast School of Education

Intern Support and Supervision Program (ISSP)


NCSOE’s Intern Support and Supervision Program (ISSP), in partnership with accredited Intern Credential Programs and School Districts, provides Interns employed as a “teacher of record” while concurrently attending courses in an Intern Credential Program with California Commission on Teacher Credentialing (CCTC) required support and supervision.

Through support and supervision, each Intern is assigned a Field Supervisor and a site-based Mentor. The Intern Credential Program assigns the Practicum Supervisor and the school site/district selects the Mentor. Both individuals help the Intern align the content from the coursework to the real-world classroom environment and facilitates the Intern’s competence of the Teacher Performance Expectations (TPE).

Interns are required by the CCTC to engage in 144 hours per year of support and supervision (plus an additional 45 hours in support of English Learners). Interns accumulate these hours through work with their Practicum Supervisors, Mentors, and by participating in district-sponsored professional development.

Mentors play a critical role in the Intern’s success. Their individualized coaching and “just in time” support are essential in guiding them through the process of developing their teaching practice. NCSOE supports Mentors by providing standards-based training grounded in theoretical research throughout the year that builds upon the Mentor’s knowledge and skills.

Upon completion of all credential requirements, including those provided through the Intern Support and Supervision Program, the Intern Credential Program recommends Interns to the CCTC for their California Preliminary Credential.

Program Eligibility

  1. Have your Intern Credential Program complete and submit the ISSP Registration Form (see document in orange box below) to NCSOE.
  2. Contact your District Coordinator to be assigned a Mentor.
  3. Create/update an NCSOE database account.
    All participants are required to have an NCSOE online database account in order to participate. If you already have an account or SCOE login, you will need to update your account information for the new school year.
  4. Upload a completed and signed Intern Agreement (see document in orange box below) to your NCSOE account. Carefully read the Intern Agreement for an in-depth understanding of the roles and responsibilities for you and the others supporting you.
  5. If you have not attended an NCSOE Orientation directly through your Intern Program, register and attend an NCSOE Orientation with your Mentor.

Intern Mentors must hold a valid Clear or Life Credential
aligned with the Intern’s credential type.

  1. Sign your Intern’s Intern Agreement.
    Carefully read this document for an in-depth understanding of the roles and responsibilities for you and the others supporting your Intern.
  2. As soon as you have been assigned to an Intern, create/update your NCSOE database account.
  3. New Mentors must complete and submit a Mentor Application (see document in orange box below) to the district and upload the document to their NCSOE account; an updated application is due once every 3 years for returning Mentors.
  4. Register and attend an NCSOE Orientation with your Intern. If your Intern has already attended an NCSOE Orientation through their Intern Program, they do not need to attend with you. (Visit the Program Calendar for available dates and times and to register.).
  5. Complete "The Launch," an online Canvas training accessed through your NCSOE account.
    This free course is required within the first 2 weeks of enrollment and updated each year with new information and will help you successfully start the year off right.
  6. Register for and attend three (3) Mentor trainings (required).
    New Mentors are required to attend the foundational courses: MAC 301: The Foundations of Inquiry-Based Mentoring, MAC 302: The Art of Observation in Mentoring, and MAC 303: Becoming a Super Mentor. (See NCSOE Course Catalog for course descriptions.) Returning Mentors may select from a variety of topics offered throughout the year. (Visit the NCTIP Handbook for requirements and the Program Calendar for a list of offerings and to register.)
  7. Register for and attend an End-of-Year Sharecase. You may wish to invite your Intern to attend with you, however, the Intern’s attendance is optional.
    NSCOE Professional Learning programs culminate with a required Sharecase that Mentors and Candidates attend together to reflect on their personal and professional growth throughout the year. (Visit the Program Calendar for available dates and times and to register.)
  8. Questions? Please contact the Program Coordinator in your county.
  • Intern Credentials are only valid if the Intern is continuously enrolled in an accredited Intern Credential Program and maintain employment status as a “teacher of record,”
  • The Intern Credential is restricted by subject authorization and by place of employment. If an Intern changes schools, his/her district must work with the Intern Credential Program to ensure that employment is in alignment with the Intern’s credential type, and a new Intern Agreement must be signed and uploaded to
  • Intern Credentials are generally valid for two years. Depending on individual circumstances, there are occasions when a third-year extension is authorized on an appeal basis.
  • Interns are responsible for ensuring contact information is kept up-to-date with the CCTC, NCSOE, and the Intern Credential Program.
  • Interns are encouraged to keep their own copies of all important credential-related documents.